How do I speak to someone at Optimum?

Please call 855-267-8468 to speak to an Optimum representative.

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How do I contact Optonline?

718.975.1140

Internet + Mobile Savings.
Contact us. COVID-19 Response.

How do I contact Optimum corporate office?

Call the main line for Altice / Optimum’s Corporate Offices at (516) 803-2300. At this direct line to Optimum’s corporate office you can use the phone directory to look up senior Optimum executives like the CEO or General Counsel (the top lawyer).

Why is my Optimum internet not working?

If your Optimum modem is not working, restart it by removing the power cord from the back of your device. Wait for at least a minute. Reconnect it to the power source and wait until all lights on the modem turn on and become stable. A simple reboot often resolves any glitches the device may be experiencing.

What is the phone number for PC optimum?

1 866-727-6468
How to Contact Us. If you have any questions about the Program, please go online at www.pcoptimum.ca or call 1 866-727-6468.

Is Cablevision the same as optimum?

Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands.

How do I reboot my Optimum Internet?

Unplug your cable box from either the wall outlet or the box itself. Wait 5 seconds and plug it back in. The reboot process may take 3-5 minutes.

Why can’t I redeem my PC Optimum points?

PC Optimum points may not be redeemed against the purchase of tobacco, lottery tickets, alcohol, prescription medication, milk in Quebec, or any other products or services prohibited by law or as we determine from time to time.

How do I claim my missing PC Optimum points?

If you are missing PC Optimum points on your recent transaction, please follow these instructions:

Open the PC Optimum application on your phone.
Select “Points” at the bottom.
Select “Transactions” at the top and scroll down.
Select “Start a points inquiry” and follow the instructions.

Why does Optimum WIFI keep disconnecting?

The issue is usually caused due to one of the three things – the old driver for your wireless card, outdated firmware version on your router (basically the driver for the router) or settings on your router. Problems at the ISP end may sometimes also be the cause of the issue.

How do I redeem PC points after purchase?

You can add your PC Optimum points from your receipt through the PC Optimum app online….How to ADD PC Optimum Points From A Receipt

First you click on “Points” at the bottom of the app.
Then you click on transactions.
Scroll down and you’ll see “missing a transaction?” and click on “Start a Points Inquiry”.

Do PC Optimum points expire?

No. Your points do not expire. However, your account can be closed, if you do not earn or spend any PC Optimum points at least once every 2 years or if you don’t have an open PC Financial payment product registered to your account. For more details, please see the PC Optimum program Terms and Conditions .

How do I contact optimum support?

Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} Currently viewing account details for: En español

Why choose optimum desk?

Protect and grow client`s businesses with Optimum Desk platform, a flexible set of 14 MSP solutions. Optimum Desk guarantees a better customer satisfaction, better SLA, reduced risks, higher service availability, great efficiency and an enhanced productivity.

What can I do with the optimum account?

Troubleshoot connection and speed problems, access your Optimum email, learn about WiFi, locate your MAC address and more! Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}}

Why choose optimum for your customer service?

We take pride in giving our customers the best service experience possible. At Optimum, we work hard taking care of you. It’s the reason we do everything we do. We are always ready to answer your questions, listen to your comments and respond to your recommendations.