How do I report Umobile?
You can lodge complaints through the following channels: Direct to U Mobile: Careline +6018 388 1318. Email: [email protected].
How can I talk to U Mobile customer service?
Careline +6018 388 1318. Email: [email protected]. u.com.my/contactus. MyUMobile Apps.
Can I get refund from Umobile?
U Mobile has a strict no refund policy. Please make sure to read our terms and conditions before you make payment. I received an email asking for my credit card or account details.
How do I terminate Umobile?
9.4 You may terminate our Services by notifying Customer Service and giving 2 working days prior notice unless the Services are provided on a subscription basis where such termination will take effect from the next monthly anniversary of the date you subscribed.
How good is Umobile?
U Mobile wins the Voice App Experience award outright Our last report saw U Mobile and Unifi battling it out for the Voice Experience award. However, this time U Mobile is the sole winner with a score of 76.8 out of 100 — an improvement of 2.4 points since our last report.
How do I check my outstanding phone bill?
To check if your payment has gone through successfully, go to the Bill Payment page and tap on ‘Bill Statement’.
How do I cancel my U Mobile plan online?
You may login to the U Mobile Self-Care portal or My U Mobile MyUMobile app to submit the termination request. The request will be processed within 72 hours, and you will receive sms confirmation thereafter.
How long is Umobile contract?
a 24 months
For a 24 months contractual period If you do not fulfil our eligibility requirements, you are required to make an advance payment when your application to register is accepted by us.
How do I check my Umobile bill?
How can I check if my bill payment went through successfully? To check if your payment has gone through successfully, go to the Bill Payment page and tap on ‘Bill Statement’.
How do I check my Umobile contract balance?
You can check your usage via:
- The MyUMobile App.
- Dialling *118*7*4# on your phone.
Who is responsible for customer service in an organization?
Customer Service Manager Responsibilities. Customer Service Managers are responsible for delivering a high-quality customer service experience. They organize and motivate service reps, manage incoming case volume, and communicate customer behavioral trends to other departments.
What is unbilled amount Umobile?
Unbilled amount is the usage charges, you may view once the bill is generated. :)” / Twitter.
How do I activate an expired number?
You have to contact the cellular network that issued the SIM and they will have to reactivate it. In many cases, the network will have to issue you with a new SIM. Also, if there was a phone number associated with the SIM before it was deactivated, then that number may be lost and you may be issued with a new number.
What is U Mobile?
U Mobile Sdn Bhd, a mobile operator, offers data, voice, and messaging services to its customers in Malaysia. It offers voice plans, postpaid device plans, mobile Internet prepaid and postpaid plans, and 4G LTE services. The company was founded in 1991 and based in Kuala Lumpur, Malaysia. Contact Details: Purchase the U Mobile Sdn.
How do I contact U mobile customer service?
Customer service hotlink: 018 388 1318 (12273 from any U Mobile number) Email: [email protected]
What was U Mobile’s first product?
In March 2008, U Mobile launched its first publicly available product called “Surf with U”, a data-only plan for mobile users provided using U Mobile’s HSDPA-driven 3G mobile network. The following month, it rolled out its first mobile service, the postpaid U38 plan.