Can I get a TV Licence refund online?
You can claim a refund online now.
How do I claim a refund on my TV Licence?
Any refund due to you will be paid to you by either a cheque or by BACS transfer directly into your bank account. If we approve your refund, your licence will be cancelled automatically. If you’re not eligible for a refund, you can still cancel your licence online.
How long does it take for a refund from TV Licence?
within 21 days
You can apply for a refund up to 14 days before the date you no longer need the TV Licence. Apply for a refund. How long will it take to receive my refund? We aim to process and issue refunds within 21 days of receiving your application.
How do I contact TV Licence?
Our call centre by phone on 0300 790 6096*
How do I email TV Licensing?
Contact details
- Main Telephone: 0300 790 6165.
- Website: tvlicensing.co.uk.
- Email: [email protected].
How do I check my TV Licence payments?
How can I check my payment or savings card balance?
- Signing into your payment card to view your payment history and balance.
- Calling our 24 hour automated enquiry service on 0300 555 0286*.
- Texting INFO along with your Customer Number (eg: INFO 123456789) to 64488.
How do I cancel TV Licence online?
How to cancel your licence
- If you pay by Direct Debit or all in one go, you can cancel your licence online now.
- Once you’ve done this, make sure you cancel your Direct Debit with your bank, if this is how you pay.
- If you pay with a TV Licensing payment card you will need to contact us.
How do I stop paying my TV Licence?
Cancel payment first. If you pay by direct debit you can cancel it by filling out TV Licensing’s contact form. Tell it you no longer watch TV and confirm your current address. You’ll also need to cancel your direct debit with your bank.
Does TV Licensing have an email address?
Please notify the TV Dealer Licence centre by emailing us at [email protected] or writing to: The sender on both SMS and emails will be TVL Pay.
Does TV Licensing contact by email?
The TV Licensing organisation will use [email protected] (or [email protected]) to email you. The scammers cannot send emails using these addresses. Instead, they may come from a personal email account or one which looks unusual.
How do I cancel my TV Licence online?
Can I cancel my TV Licence over the phone?
You may be able to get a refund on your TV Licence if you are not going to need it again before it runs out, and there is at least one whole month left on it. If you pay for your licence with a TV Licensing payment card (cash plan), call 0300 555 0286*.