How do I complain to Maybank?

Customer / Customer Representative Complaints at Maybank can be made through:

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Call to Maybank Customer care 1500611.
Email to [email protected].
All Maybank Branches.
visit www.maybank.co.id on menu “Contact Us”
Maybank Social Media @maybankid (twitter)

Can walk in to Maybank?

While customers can still walk in without an appointment, the Bank encourages them to utilise Maybank EzyQ and make an appointment ahead to lessen waiting time and prioritise personal safety.

What is my bank customer number?

Your customer number, given to you when you signed up for Online Banking, is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank.

How do I change my mobile number for TAC?

Visit the nearest CIMB ATM > enter your ATM PIN > select “OTHERS” from the main menu > select “CIMB Clicks” > enter your new mobile number and select “PROCEED” to have your new number updated for TAC.

Can you go to Maybank without appointment?

Maybank branches nationwide to operate by appointment only from 2 June 2021. Dear Valued Customers, In view of the critical pandemic situation, our branches will be operating by appointment only from 2 June 2021, while some branches will be temporarily closed, until further notice.

Do I still need appointment for Maybank?

Maybank was sharing a COVID-19 Update. For your safety, we encourage you to perform your essential banking via our digital platforms from your home. Meanwhile, customers with existing appointments may still visit the branches as scheduled.

How can I change my SMS TAC number Maybank?

Update/ Change TAC Mobile Number

Insert ATM card & Pin number.
At Main Menu select Maybank2u/Phone Banking/ATM SMS Alerts Other.
Select Update M2U TAC Mobile.
System will display warning note: Please register your own and not 3rd party mobile number to protect your internet banking transactions.

How do I make an appointment with Maybank Bank?

Appointments can be made online via Maybank EzyQ on the MAE app and Maybank2u web here. For assistance on Maybank EzyQ, please contact our Maybank Group Customer Care centre at 1-300-88-6688. Meanwhile, customers with existing appointments may still visit the branches as scheduled.