What is the warranty on ADT equipment?
ADT offers a special Extended Limited Warranty/Quality Service Plan (QSP) which will cover the repair or replacement costs of the equipment for just a few dollars each month. To get the Quality Service Plan for your ADT system, call the residential or business number on our Contact ADT page.
Does ADT charge to replace equipment?
Any service that is needed it the first 90 days to fix or replace a defective part of the equipment will be at NO CHARGE.
Do I have to return equipment to ADT?
You are NOT required to return security systems or devices purchased without a lease agreement. If returning a system or device purchase made within 30 days of the original order date, please follow the 30-Day Money Back Guarantee Return Instructions.
How do I find my ADT contract?
Simply log into MyADT.com and view your profile page. If a contract end date is not available, this may indicate you do not have a current contract with ADT.
How long is ADT warranty?
Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $35.99/mo., including QSP.
Does ADT offer free equipment?
Get FREE* equipment with any ADT-monitored package *with $99 installation charge and new monitoring agreement.
Can you use ADT equipment without service?
You cannot use an ADT camera without service. You will need to have an ADT monitoring plan and the Pulse application to use any ADT camera to its full functionality. In this article, we’ll cover the types of cameras ADT provides and how they function with and without an active ADT monitoring plan.
How do I get a new ADT equipment?
If you are a current ADT customer who is paying for monitoring service you can upgrade your system at anytime. There are special upgrade packages for customers who have had monitoring for at least two years. Call them directly at 1-888-238-2727.
How much did you pay for ADT equipment?
ADT Basic. ADT Basic offers basic home protection for a reasonable monthly cost. The price is $28.99 per month and includes the security equipment (separate cost) plus 24-7 professional monitoring through either a landline or cellular connection.
What can I do with ADT equipment after cancellation?
At the termination of your contract, ADT has the right to remove, disable or abandon any of the equipment they own. Typically, they’ll simply leave the equipment on the house, and you (or a new owner, if you sell) can re-activate service at any time.