How do I call PLDT customer service Philippines?
PLDT CORPORATE OFFICE
- Ramon Cojuangco Building, Makati Ave. corner Ayala Ave., Legaspi Village, Makati City, Metro Manila, Philippines 1200.
- For customers: 171. or +63 (2) 8 8888 171. For investors: +63 (2) 8816-8024 For media: +63 (2) 8816-8684.
- +63 (2) 8840-1864
- [email protected].
Where can I report PLDT Internet problem?
If this does not resolve your concern, send us a message on PLDT Home FB Messenger, Twitter @PLDT_Cares or call 171. Restoration of service may take 3-4 days.
Is PLDT DSL still available?
When it comes to connectivity services, PLDT has cemented its strong reputation through its Direct Subscriber Line (DSL) internet services. However, PLDT no longer offers this service. Its flagship service now is the Fibr connection.
How can I talk to PLDT agent?
PLDT Hotline (02) 8-8888-171 If it’s not possible to call PLDT customer service from a PLDT landline or Smart mobile number, you can call (02) 8-8888-171. This also applies to callers from mobile networks other than Smart (e.g. Globe, TM). Metro Manila customers don’t need to include the area code 02 when dialing.
Where can I talk to PLDT customer service?
171
You may also call our Hotline by dialing 171 or online through our official social media accounts or download the myPLDT Smart app from Google Play or App Store.
How to talk to PLDT agent?
PLDT Hotline (02) 8-8888-171 If it’s not possible to call PLDT customer service from a PLDT landline or Smart mobile number, you can call (02) 8-8888-171.
Is PLDT HOME DSL or landline?
PLDT HOME is the country’s leading broadband and digital services provider that allows seamless, simultaneous streaming in all your devices at home. Enabling moments that bring your family closer together, PLDT HOME offers Fibr, DSL, Ultera and Telpad services.
How can I apply for PLDT DSL?
Fill out the PLDT DSL Online Application form with all the required information details:
- Personal Details – name, birthdate, civil status, email address.
- Installation Details – complete address where your PLDT DSL plan will be installed.
- Primary Contact Details – mobile number and landline number (if available)
How do I call PLDT Hotline by phone?
You may also call our Hotline by dialing 171 or online through our official social media accounts or download the myPLDT Smart app from Google Play or App Store.
How do you use 171 in PLDT?
PLDT Hotline 171 Upon calling the PLDT customer service hotline 171, the system will automatically detect your telephone number (if you’re calling from a PLDT landline). If you’re calling from a telephone or mobile number that is not associated with your PLDT account, you will have to enter your PLDT landline number.
What is the difference between PLDT DSL and PLDT landline?
When paying your PLDT bill using GCash, the PLDT DSL is the type of service you choose if you’re subscribed to PLDT Home Fibr or you’re using both internet and landline services. On the other hand, you select PLDT Landline if you’re only using and paying for the PLDT landline service.
Is PLDT Home FIBR a DSL?
Both PLDT Home Fibr and DSL can provide a strong reliable internet connection for you and your family. Our Fibr plans use fiber optic technology where the Internet connection comes from light signals running through thin glass wires. It can deliver speed as high as up to 1 Gbps.
How do you dial 171 in PLDT?
PLDT Hotline 171 PLDT customers can call the toll-free hotline 171 directly using their PLDT landline phone or Smart mobile number. The PLDT customer service hotline is available from 8:00 AM to 7:00 PM on weekdays (Monday to Friday) and from 8:00 AM to 5:00 PM on weekends (Saturday and Sunday).