Is gigabyte RMA free?
During the stated warranty period, GIGABYTE / AORUS (“We”, “Us”) will for free, provide product repair services and if the product cannot be repaired, it will be replaced. The repairs and replacement service could still be subject to shipment fees for customers.
How long is Gigabyte RMA process?
2-3 Business Days
| CATEGORIES / BENEFITS | STANDARD RMA PROGRAM | ADVANCED REPLACEMENT SERVICE |
|---|---|---|
| Advanced Swap Service | Depending on Availability | 3 Years from Purchase Date |
| RMA Process Time | 2-3 Business Days | 1-2 Business Days2 |
| Valid Credit Card Required | Yes3 | No |
| Swap Q’ty Limit | Depending on Availability | 10 pcs |
How do I claim my GB warranty?
If the Consumer cannot provide a valid proof of purchase, GIGABYTE/AORUS reserves the right to review and authorize the period of warranty service. To have the complete warranty service, Consumers must complete the product registration of global warranty service.
How do I return a gigabyte product?
You can email [email protected] or call 626-854-9338 ext. 3214 to report any shipping problems. Item shipped from store.gigabyte.us can be returned within 30 days of delivery for a full refund.
What does RMA stand for in shipping?
An RMA (return merchandise authorization) is a numbered authorization provided by a mail-order merchant to permit the return of a product. Most mail-order businesses have a policy concerning returns. Some companies allow only defective products to be returned; others allow any software to be returned if it is unopened.
How long should an RMA take?
RMA processing time may vary depending on the product and reason for the return. Generally it takes 2-4 business days once the RMA has been received and it meets the following criteria: The RMA number is clearly identified on shipping label or package.
How long is RMA motherboard?
We can say that normal RMA time is 15-20 days if you are in same country. Everything below 15 days is very cool. Excellent is when manufacturer discover problem as soon as possible to send information in store to replace you. But if you RMA in other country could be 20-25-30 days.
Does overclocking void warranty Gigabyte?
To be perfectly clear, overclocking will NOT VOID your warranty.
How is Gigabyte customer service?
(626) 854-9338Gigabyte Technology / Customer service
How do I ship RMA?
If you have multiple RMA numbers, send the products in separate boxes. (If you are sending multiple RMA in a single box, each RMA number within the package must be, individually, boxed with the specific RMA number associated with that PSU, written on three sides of the box in bold print.
How do I ship my motherboard for RMA?
Pack Your Product
- Place vulnerable components like motherboards, graphics cards, hard drives, and RAM in anti-static bags like the ones they came with.
- Pack the product securely in a box that won’t be damaged during shipping.
- Send back as little as possible.
- Write the RMA number on the outside of the box.
Does RMA pay for shipping?
This completely depends on the place you bought the merchandise. Some will ask you to pay shipping and handling others don’t. You can always contact the company and check and see if the RMA is going to be taken care of or not.
How long is RMA shipping?
Generally it takes 2-4 business days once the RMA has been received and it meets the following criteria: The RMA number is clearly identified on shipping label or package. All original equipment, components, manuals, cables, documents, and packaging included in the return package in resalable condition.
How do you ship a motherboard RMA?
Does adding a waterblock void GPU warranty?
It will no t void your warranty. Just make sure you do not scratch or damage the card in any way when removing\installing a water block.
Is gigabyte a reliable company?
Gigabyte is a reputable brand among tech enthusiasts and has won numerous awards. For example, it won the Red Dot Design Award for the third year in a row in 2022. This award is one of the most prestigious prizes among designers, which indicates the great quality of design and innovation in Gigabyte products.
How do I email a Gigabyte?
Gigabyte Customer Support Number USA
- Customer Service Number: 1-(626)-854-9338.
- Phone Number: 1-(626)-854-9326.
- Email Support: [email protected].
- For Return Products Address: 17358 Railroad St., City of Industry, CA 91748.
Do I have to pay shipping for RMA?
You have to pay for shipping the processor back to AMD for RMA. If AMD was paying for it they would have sent you a prepaid box or have you print a Prepaid Shipping Label to apply to the box with the processor for shipping.
Does gigabyte ship with RMA number?
All items need to be authorized with RMA number prior to shipping to GIGABYTE. Customers are responsible for one-way shipping to GIGABYTE. GIGABYTE is not responsible for any shipping damages during transit, customer induced physical damages and/or non-GIGABYTE branded products.
What is gigabyte’s shipping policy?
Customers are responsible for one-way shipping to GIGABYTE. GIGABYTE is not responsible for any shipping damages during transit, customer induced physical damages and/or non-GIGABYTE branded products. All RMA / Returns are only accepted at GIGABYTE, 17358 Railroad St., City of Industry, CA 91748.
What is gigabyte’s repair/replacement policy?
If a Product is near the end of a given warranty period and a repair/replacement is not possible GIGABYTE reserves the right to offer an alternative of equal or greater value or a partial refund proportional to the remaining warranty life of the Product.
What is the warranty for the gigabyte product?
GIGABYTE supports a lifetime warranty** service for memory modules. The lifetime of the product means the product is officially manufactured and supplied on the market until the termination of production, maintenance, troubleshooting, or other support. **For more details, please refer to the information down below. Fan with 3 years warranty .