How do I contact clientele life?
1. Contact us by phone on 011 320 3000, fax 011 320 3133 or e-mail [email protected] (for Life, Funeral and Health policy complaints) or [email protected] (for Legal policy complaints).
How do I get my money back from clientele?
H.E.L.P Claims Process
- Contact our Call Centre on 011 320 3000;
- E-mail [email protected];
- SMS the policy number to 43973 (Standard rates apply);
- Complete the call me back form on the right hand side and a consultant will call you;
- Visit us at the Clientèle Head Office: Clientèle Office Park, Cnr.
How do I cancel my clientèle policy?
You have the right to cancel the Clientèle Perks Programme by giving us 31 days’ notice. The fee paid during this notice period will not be refunded. If you cancel within the 5-day cooling off period, commencing from the date of sale, if the monthly fee was received, it will be refunded.
Does clientele have life cover?
Clientele Life combined. Solution, the Premium Life Plan. plan is a whole life cover that pays out in the event of death.
Does clientele have WhatsApp number?
For all life-related queries, email: [email protected] and for legal assistance email: [email protected]; For Claims and Encashment queries, please use our WhatsApp platform. The WhatsApp number is 067 342 7248.
How do I claim money from my IFA?
- Contact our National Contact Centre on 011 320 3000.
- SMS the Policy Number to 43973*
- Initiate your claim via the IFA App.
- Use the IFA Self Service Platform online at selfservice.ifa.co.za or email [email protected].
Do you get your money back if you cancel a funeral policy?
There is usually a 30-day cooling-off period. If you cancel your funeral plan within the first 30 days of commencement (for any reason whatsoever) you should receive a full refund of that months premium that have been paid, provided that you have not claimed.
Which funeral cover has no waiting period?
Funeral Cover Benefit Includes No waiting period for accidental causes. The funeral benefit can be added onto any policy that has Day-to-Day or Accident & Emergency cover. The amount available pays out according to the following percentages: 100% for the death of the Main Member.
How do I contact WhatsApp directly?
WhatsApp Messenger Support To better assist you, contact us from your phone by opening WhatsApp > Settings > Help > Contact Us. You can also visit our Help Center for additional information. Let us know how you use WhatsApp by providing the necessary information below. Then, tap or click “Send Question” to contact us.
What is a WhatsApp number?
Your WhatsApp number is usually the same as your primary phone number. Checking on your phone number in your phone’s settings will also give you your WhatsApp number.
Is IFA for free?
the IFA App is FREE.
Is there an age limit for funeral plans?
Just like for those over 65, your parents can get Funeral Cover up to the age of 75 when they are added to your policy. However, the older a person is, the more costly it is to have a Funeral Cover for them.
How long does it take for clientele policy to lapse?
If you do not pay a premium for two consecutive months, your policy will lapse and we will stop trying to collect your premium or after two consecutive disputes. You must make sure that there are sufficient funds in your bank account to pay your premium on the agreed date.
Can you cash in your life insurance?
Yes. It is perfectly possible to cash in or “surrender” a whole-of-life insurance policy. However, most contracts will specify that money taken out of a policy before the event of your death will be subject to charges. And you could end up with much less than the final death benefit originally specified.
Clientèle Life Claims WhatsApp: 067 342 7248 Tel: 011 320 3000 E-mail Life Policies: [email protected] E-mail Life Claims:
How do I get in touch with clientele?
Client Services. Clientele Life: Mondays – Thursdays: 08h00 – 17h00. Fridays: 08h30 – 16h00. Saturdays: 09h00 – 12h00. Tel: 011 320 3000. Fax: 011 320 3133. Email (Clientele Life): [email protected]. Email (Clientele Legal): [email protected].
How do I contact clientele legal?
E-mail Legal Claims: [email protected] Operating Hours: Monday – Thursday: 07h00 – 18h00 Friday: 07h00 – 17h00 Saturday: 08h00 – 13h00 For after hours legal emergencies:0860 004 529.
What are the working hours of the clientele?
Clientele Life: Mondays – Thursdays: 08h00 – 17h00. Fridays: 08h30 – 16h00. Saturdays: 09h00 – 12h00. Tel: 011 320 3000.