What is student help desk?
Running the Help Desk involves a team of student technicians to field emails, phone calls, and in-person visits, answering questions on all matter of technologies.
How do I access my PCC email?
Every PCC student has a PCC email account that includes “@pcc.edu” in the address. To log in to your email, visit MyPCC and click the email icon in the upper right corner. Call the PCC IT Service Desk at 971-722-4400, option 1 if you need assistance obtaining your username and password.
What is Help Desk Level 1?
IT Support Level 1: Front Line Basic Support. Level 1 is where personnel and support teams start to get directly involved in technical support tasks. This tier is customers’ first direct contact with the company’s employees so it is important that those in charge of providing assistance are ready to fix these issues.
Does PCC have WIFI?
Secure wireless network access is available at all PCC campuses and centers. All current students, faculty, and staff can access the PCCWiFi signal, while visitors to the college can request permission to access the PCCGuest signal.
Is it too late to apply to PCC?
For 8-12 week classes, the late registration deadline is the second Tuesday of the term. For short-term classes, which have earlier deadlines, it is two business days after the drop deadline for the class. You cannot register for a class after the deadline.
What is Tier 2 help desk?
Tier – II Support Tier-II support involves technical knowledge and is staffed by technicians who have troubleshooting capabilities beyond the tier-1 employees. The tier-II help desk employees are staffed by either the company involved or outsourced to a 3rd party.
What is my LancerPoint pin?
What is my LancerPoint ID number, and how is it used? Your LancerPoint ID number is the 8-digit number assigned to you in the LancerPoint system. It is the last eight numbers that appear on your LancerCard identification card.
How do you get a college Pierce ID?
Apply Online Approximately 15 working/business days after you submit your application, you will receive an email with your Pierce College Student ID number. You will need this number to access campus services such as assessment, counseling and health services.
How do I connect my PCC to WIFI?
Secure wireless network access is available at all PCC campuses and centers….To connect to PCC’s wireless network:
- Make sure wireless is enabled on your device.
- Select the PCCWiFi wireless network.
- To sign in: Username: your MyPCC username. Password: your MyPCC password. Domain: pcc.edu.