How do I ask eBay for a refund?
Go to your Purchase history – opens in new window or tab and find the item. Select See request details in the More actions dropdown menu. Select Close your request and choose your reason from the dropdown menu.
Does eBay refund instantly?
The seller should issue a refund within two business days from receiving and inspecting the returned product. The refund will be credited to the original payment method. Banks and credit card issuers might take up to 30 days from receiving a refund to transfer it to your balance.
Does eBay give full refunds?
Sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. If there’s an open cancellation request, return, eBay Money Back Guarantee claim, or an open dispute made outside of eBay against an order, then the Send refund option will not be available.
How do I make a request on eBay?
How to ask us to step in
- Find the item in your Purchase History – opens in new window or tab.
- Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item).
- Select Ask eBay to step in.
How long do you have to request a refund on eBay?
eBay’s Money Back Guarantee policy gives you 30 days from the actual or latest estimated delivery date to initiate a dispute over a missing or faulty order. If you paid for the item using PayPal, you can start the refund process within 180 days, as per PayPal refund policy.
How long is eBay refund?
Once the item is delivered to the seller, your refund should be processed within 2 business days. Your refund will be sent to your original payment method and funds are usually available within 3-5 business days.
What happens if you ignore a return request on eBay?
If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.
How does eBay get money back from seller?
Sellers are required to deliver the item as it was described in the listing. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn’t offer returns.
Did not receive refund eBay?
Go to Purchase history – opens in new window or tab. Select More actions beside your item and then I didn’t receive it. Tick the box beside I want a refund or I want the item. You have the option of adding a message to the seller.
What happens if eBay seller doesn’t accept return?
Keep in mind that if you specify “No returns accepted” on a listing, you are still responsible for the full refund amount—including original shipping costs—if a buyer wins an eBay Buyer Protection case.
Does eBay still work in India?
Flipkart has announced that it would shut down the operations of eBay India on August 14 and launch a new platform to sell refurbished goods. Flipkart has announced that it would shut down the operations of eBay India on August 14 and launch a new platform to sell refurbished goods.
How do I return an item for a refund?
Return an item for a refund. If your item arrives damaged or faulty, you can return it for a refund. If you’ve changed your mind and want to send it back, you can ask the seller if they’ll accept a return. To improve your help experience, please sign in to your account.
Can I get a refund from eBay?
If an item is not as described or damaged, yes, Ebay should help with a refund. Those are both examples of disputes that are governed by the Money Back Guaranteee, not examples of returns. 10-08-2020 09:39 PM – edited 10-08-2020 09:42 PM
How do I return an item to the seller?
Accept your return request and offer a full refund – You’ll return the item in the same condition in which it was received, and the seller issues you a full refund, including the original shipping cost. The seller will also pay for return shipping.
How do I appeal a return or missing item on eBay?
Appeal eBay’s decision about a return or missing item for buyers. If you don’t agree with our decision after we’ve stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case being closed.