Why is my BT phone saying line cord error?
The “check line cord” is the standard message that cordless phones display when they are not detecting a dial tone. As Keith suggests try a corded phone into the test point of your main socket. If you do not get a dialling tone you will need to report the issue to your comms provider.
How do I test my BT phone line?
Text PHONE to 61998 (charges may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 minutes to book a slot.
Why is my house phone saying check phone line?
This message refers to a problem related to the connection with the telephone line. Consequently, please check the following, in order to restore normal functionality: Make sure you are using the supplied telephone line cord. In case you notice any damage to the line cord, please acquire a new one and try again.
How do you reset a phone line?
Try unplugging the phone and letting it sit for about 10 minutes. This should reset the phone. Try taking the battery out and then unplugging the base from the power and phone line.
What causes no dial tone on landline phone?
If you have no dial tone on your corded phone, make sure it is plugged securely into the wall phone jack. If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet.
How can I test if my phone line is working?
Hang up your phone to make sure the line is clear. Then, take the receive off the base and hold it up to your ear. See if there’s a dial tone. If you hear a dial tone, the problem with your phone line is on the inside of your house.
Why is my house phone saying no line?
Why does it say NO LINE on my handset display? The idle handset will display NO LINE if it does not detect a live telephone line. Check the telephone line connection both at the phone jack and the base. You may have a defective telephone cord.
How long does it take BT to fix a line fault?
Under the new rules, BT must complete around 80% of fault repairs within one to two working days of being notified and provide an appointment for around 80% of new line installations within 12 working days.