What is front desk counter?
a desk at which a receptionist works, as in an office. a counter, as at a hotel, at which guests are registered.
What is reception counter?
The reception counter is the business card of every company. It is a meeting point and the place that makes a first impression. This is where people come together for the first time. Here, guests are welcomed, phone calls made and meetings arranged. Few other workplaces are so much in the public eye.
What can I use for a reception desk?
Reception Desk Materials: How to Choose
- Solid Wood.
- Corian.
- Marble.
- Glass.
- Veneers.
- Tiled.
- More Creative materials like.
- Concrete.
What is front office equipment?
Front Office Equipments Automated Semi-automated Manual • Fax Machine Posting Machine Room Rack • Computer Cash Register Information Rack • Credit Card Wake-up Calls Folio Bucket Validator • Call Accounting Credit Card Key Rack System Imprinter.
What is front office cashier?
Front office cashiers assume responsibility for any cash used in processing front desk transactions. Posts non-guest ledger payments. Makes discount adjustments. Disperses guest record upon check-out. Balances department totals at the close of the shift.
What do you need in a reception area?
Receptionist desk/station. A comfortable and ergonomically appropriate chair for the receptionist. Chairs for guests to use while waiting. A table to hold literature or magazines or to provide a surface for visitors for their purses, their briefcases, or other personal belongings while waiting.
Is receptionist an outdated job title?
Like “receptionist” or “secretary”, the title of “administrative assistant” is outdated and needs to be replaced. Experienced administrative professionals around the world have been plagued with the title of “assistant” throughout the duration of their careers.
What is front desk concierge?
As a front desk concierge, you act as the first point of contact between guests and your organization. You are to answer guest inquiries, direct phone calls, coordinate travel plans, and make guests feel welcome and valued. You are to uphold the company culture at all times.
What is the most important equipment in front office?
Room Rack Considered as the most important piece of front office equipment. This is an array of metal file pockets designed to hold room rack slips, that display guest and room status information.
What are the FOS equipments?
FOS Tools, Equipment and Supplies
- FRONT OFFICE TOOLS, EQUIPMENT, FIXTURES AND SUPPLIES.
- The room rack contains a summary of information about the current status of all rooms in the hotel.
- A mail and key rack is an array of numbered compartments used to store guestroom keys, mail, and telephone messages.
What are the 5 sections under the front office?
With this ON POINT article you are about to understand the Sub-Sections of Front Office Department along with their basic activities.
- RECEPTION AREA. Also known as Registration Section, This section is located in the Lobby.
- INFORMATION DESK.
- CASHIER ZONE.
- RESERVATION.
- SWITCHBOARD SECTION.
- LOBBY.
- THE BELL DESK.
- BUSINESS CENTER.
What is float in front office?
Cash float can be understood as 2 things: (1) The amount of cash put in the cash drawer at the beginning of each working shift, usually in a small amount. It will be used as change for cash transactions, because customers often do not pay the exact amount for the purchase in cash.
What is concierge in front office?
A Concierge is a professional who has the first point of contact between guests and an organization. They answer inquiries, direct phone calls, and coordinate travel plans; in short, they work to make sure that every guest feels welcomed while maintaining company culture at all times.