Can I get a refund from Thames water?
If there’s a credit on your account we’ll either transfer your credit to your new Thames Water account, or process a refund within five to 15 days, depending on the amount we owe you and the way you made your payments. If you move into a metered property, you’ll have to pay the metered charges.
What does CR mean on a water bill UK?
Where you see CR, that means credit. This is either payments you’ve made towards your account or if your account balance is in credit.
What happens if I dont pay my Thames water bill?
Unless you tell us you’re having problems, all we’ll know is that your payment is overdue. We’ll need to start debt recovery action, which could affect your credit rating and lead to court action. The sooner we know what’s happening, the sooner we can find a solution for you.
How does Thames water calculate the fixed charge?
Our fixed charges for metered customers are shown on page 4. The fixed charge for water for a whole year is £19.26, or 1,926p, making the charge for a day 5.28p (1,926 ÷ 365) so, for 180 days, the charge is 5.28 x 180 (which equals 950.4p). This gives a final figure of £9.50.
How do I claim my Thames Water credit?
How can I get my rebate?
- Log in via your MYTHH account and go to the contact us tab and choose contact us > request a service > select reason (Water Refund) – Only press submit once.
- Contact us for a rent refund form to be sent out via email or post – [email protected]
Does Credit Mean refund?
When you make a purchase on a credit card then request a refund for that purchase, you won’t be able to receive cash. Instead, you’ll receive a credit on your account that is equal to the amount of the original purchase. The process usually begins after the merchant agrees to refund you for the item.
What is in credit mean?
to have more money in an account than the amount that you have taken out. You don’t pay any interest if your account remains in credit.
Can you get away with not paying your water bill?
Your water company can’t disconnect you if you owe them money, but if you don’t pay up, they could take you to court. You may get a county court judgment against you and you’ll have to pay extra court costs. If you don’t pay up after that, bailiffs might come round and take away some of your goods.
How do Thames Water bills work?
This is the amount, in pence, we charge for each pound of your property’s rateable value. There is one rate per pound for water and another for wastewater returned to our sewers. We divide this total by 365 to work out your charge per day and then multiply it by the number of days in your billing period.
How do I claim a water rebate?
If you think you are eligible for a refund you will need to claim your rebate by submitting a refund claim. You can do this by calling us on 0800 137 111or by emailing us on [email protected] .
Can you claim back water charges?
If your Council or Housing Association has been collecting Water rates with your rent then you may have been overcharged and you may be entitled to a refund. Register your interest now with WaterClaimsUK and we will investigate your possible claim for you.
How long is a billing cycle for a refund?
Your credit card billing cycle will typically last anywhere from 28 to 31 days, depending on the card issuer. The amount of days in your billing cycle may fluctuate month to month, since the number of days in each month varies, but there are regulations to ensure that they are as “equal” as possible.
What does CR stand for on bills?
What does the “Dr/Cr” mean on my invoice/statement? A “Dr” balance means a debit balance which is an amount due for payment, whilst a “Cr” balance means a credit balance which indicates that no payment is due.
What does credit mean on a water bill?
When you see the words ‘in credit’ on your bills, this means you’ve paid more money than you needed to and the company owes you money. It’s most commonly found on utility bills for electricity and gas. Building up credit on an account is very common and it’s not something you need to worry about.
What is credit and how does it work?
Let’s start with a basic definition: Credit is your ability to borrow money and make purchases under an agreement that requires you to pay back the entire amount at a particular time. Usually, an interest charge is tacked onto the loan, meaning you have to pay back more than the amount borrowed.