How do I contact New Zealand Post?
Contact us
- Online enquiry. We aim to reply to enquiries by 5pm the next working day. Complete an online form.
- Phone. In NZ: 0800 501 501. Overseas: +64 9 977 0102.
- Postal address. NZ Post. National Contact Centre. Private Bag 208038. Highbrook. Auckland 2161.
How do I contact Courier Post?
Contact our Customer Care Team 0800 COURIER (0800 268 7437) Our Customer Care Centre is open 7am-6pm Monday to Friday and can be contacted on 0800 268 7437.
Is DHL the same as NZ Post?
New Zealand Couriers is a separate company, just like DHL and FedEx.
What do I do if my parcel hasnt arrived?
If your item fails to show, they should chase the delivery company to find out what’s happened. If you are advised that the item is ‘lost’, the retailer is legally responsible for either re-arranging delivery or giving you a full refund. Get in touch with the retailer and request a replacement or your money back.
Is NZ Post and courier post the same?
Courier Post is a subsidiary of NZ Post, they offer nationwide courier service with 4 pickups and deliveries cycles per day. In 1989 New Zealand Post established CourierPost, a nationwide courier company designed to protect the company’s parcel business from private competition.
What is the difference between courier Post and NZ Post?
CourierPost and Pace were already NZ Post brands. We are now unifying these parts of our brand under NZ Post so our customers have one place for all their delivery needs. Have you considered safety and visibility for the designs? The safety of our people is our top priority.
Are NZ Post and courier Post the same?
How long are parcels in transit for?
The transit time for the standard is about 3 working days, for the express is the next or same day, while for the economy, the transit is longer, up to 4-6 days.
How long does NZ Post take to deliver?
within three working days
We aim to deliver at least 95% of standard mail within three working days, and urgent courier packages overnight, just like always. Priority items will be delivered every day, just as they are now, so keep checking your letterbox Monday to Saturday for your letters and parcels.
What can I send to NZ Post Centre Auckland Intl Airport?
Send letters, documents, parcels, freight items over 25kg and personalised cards within New Zealand. Note: NZ Post Centre Auckland Intl Airport opening hours are updated regularly, if you find any error please notify us.
Why choose New Zealand Post Shop?
At New Zealand Post (NZ Post Shop) we work to provide you, our customers, with the solutions and products to help you communicate and do business. Send letters, documents, parcels, freight items over 25kg and personalised cards within New Zealand.
What does the New Zealand Post group do?
The New Zealand Post Group offers services to help New Zealand run. We connect people, businesses and communities. New Zealand Post Skip to main content PersonalBusinessShopToolsContact & support Search Cart Sign in
How do I contact New Zealand Post about missing or damaged items?
To enquire about a missing or damaged item sent with New Zealand Post, fill in our Missing, damaged, delayed item form or contact us on 0800 501 501. For items sent by CourierPost visit the CourierPost website . You can make your parcels work round you. Check out our new delivery options.