How can I contact OnePlus?
(833) 777-3633OnePlus / Customer service
How do I check my service request on OnePlus one?
You can check the current status of your repair by visiting https://www.oneplus.in/support/repair or OnePlus Store APP. Pick-up & drop service allows you to ship your device to the nearest selected service centre through authorised logistics for free.
Where is OnePlus from?
ChinaOnePlus / Place founded
TECHNOLOGY COMPANY Headquartered in Shenzhen, Guangdong, OnePlus is a Chinese smartphone brand founded by former Oppo vice-president Pete Lau and Carl Pei in December 2013. The company is one of the three subsidiaries of BKK Electronics, the other two being Oppo and Vivo.
How do I complain about a OnePlus TV?
Toll free Number(s): 1800 102 8411 (Mon to Sun, 9:00 am to 9:00 pm)
How long is OnePlus warranty?
one year
We offer a limited warranty of one year that commences from the date of purchase for all the products purchased from us. Any repair and replacement service covered by warranty, along with shipping and handling, will be free within the first one-year period.
How do I register my OnePlus one warranty?
You are mandatorily required to download the OnePlus Care App, register the Registered Device on the app and activate the plan within 365 days of original purchase of the Device. The liability and responsibility of completing the activation process is solely on you (Customer).
How long does OnePlus take to repair?
FAQs. Normally, repairs take 7 – 9 days. Note: To process your repair request as early as possible we’d suggest that you ship out your phone as soon as possible once your request is approved.
How much does it cost to repair OnePlus one screen?
As per our research, OnePlus One screen replacement should cost something around 1400 Rupees in India.
Does OnePlus have 1 year warranty?
We offer a limited warranty of one year that commences from the date of purchase for all the products purchased from us. Any repair and replacement service covered by warranty, along with shipping and handling, will be free within the first one-year period.
How do I know if my OnePlus one is new or refurbished?
How to Check if Your Android Phone is Refurbished or Factory-New
- Tap your Phone app and open up the dialer.
- Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen.
- Scroll down the RTN screen to Reconditioned status.
Is OnePlus repair free?
Any repair and replacement service covered by warranty, along with shipping and handling, will be free within the first one-year period.
Can OnePlus screen be replaced?
If your OnePlus phone is still under the standard 12-month warranty, you might be able to get your screen replaced for free. The warranty only covers manufacturing defects, however, so if your screen was damaged accidentally it will not qualify and you will need to pay for repair.
Does OnePlus cover water damage?
Mobile Protection Plan for OnePlus can provide you with the necessary financial support to cover the expenses incurred due to any damage or in case of a repair. This affordable insurance plan covers you against any damage to the handset, including the screen and any liquid damage.
Can you return a OnePlus phone?
Replacement Policy. Our return policy allows you to get a complete replacement of the product within the specified timelines mentioned below if it is found to be functionally defective or is not as in accordance with specifications as advertised.