Can I share KPLC tokens?

Kenya Power will unveil a platform that allows the sharing of electricity tokens under an innovative platform that seeks to offer pre-paid consumers more options in utilising power.

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How do I pay KPLC token with Airtel?

How To Buy Prepaid KPLC Tokens Via Airtel Money

Select Airtel Money on your menu.
Select Make Payments.
Select Paybill.
Select KPLC PREPAID.
Enter the amount in Kshs you want to pay.
Enter your Airtel Money PIN.
Under reference, enter your KPLC Account number.
You will receive a confirmation SMS from Airtel Money.

How do I transfer KPLC tokens to another meter?

Procedure to load KPLC token

Visit any official vendor to make your payment.
Give them your meter number.
Collect your 20-digit token from the vendor.
Key in the 20 digit number on the token using the keypad and press enter.

What is CIU in KPLC?

The Customer user Interface Unit is not having a strong communication link with your meter through the power source.

Can someone Sambaza tokens?

is there a way i can sambaza? yes,if you have a token number you haven’t used. I have called and the told their system is down. the tokens they sell at Uchumi are not for particular meter unless I’m mistaken.

Can electricity token be reversed?

Can an electricity token be reversed? Unfortunately, we are not able to reverse your token. Prepaid electricity tokens are issued per meter number, and once they’ve been issued on a specific meter number, they can only be redeemed on that meter.

How do I convert tokens from one meter to another?

How to transfer KPLC Tokens from one Meter to Another. Loading The Token Via Vendor · Check your meter number by dialing 100 on the meter and it will be displayed. Visit the vendor and make payment for your choice ..

Can I move my prepaid meter?

“Meters cannot be transferred by a customer once installed in a premises. Meters becomes part of the property. It is always advisable for landlords to procure the meters for their properties.”

How do I fix KPLC CIU connection failed?

How To Fix KPLC CIU Connect Error. Solution 1: Ensure you plug in your meter to the socket (not extension). If this fails, look for RECHARGEABLE batteries, plug in to the socket. Solution 2: Ensure that the CIU cable is not faulty by using another CIU cable then plug it back to the socket.

Can I buy electricity with CIU number?

CIU means customer interface unit, it using together with prepaid meter, customer can inquiry electricity and recharge.

How do I unblock my KPLC token meter?

Step 1. Have the C.I.U (token meter) connected to a wall socket and switched on. Step 2. Press 59698686 followed by meter number then press Ok.

What happens if you buy electricity for the wrong meter number?

When buying airtime or electricity, I captured the incorrect meter number or cellphone number, can I cancel or reverse my purchase? No, you can’t. Once you’ve finished your transaction it can’t be reversed. So, always double-check that the information you have entered is correct before completing your purchase.

Can an electricity token be reversed?

Once you have purchased a token for a meter, it cannot be reversed or refunded. The tokens are generated by the municipalities and they do not allow any reversals. The customer takes responsibility for the purchase.

Can you reverse KPLC tokens?

Procedure to reverse KPLC tokens You will have to share the transaction details to them and also the correct meter number you intended to buy tokens for. Kenya Power and Lighting representatives will then forward the details to the revenue office responsible for reversals.

Can I move electricity meter?

Is it possible to move a gas or electricity meter? Yes, it is. But there are costs and certain restrictions involved, so you might want to ask yourself if it’s essential. You may simply want to move your meter for aesthetic reasons, but in other instances it’s less a matter of preference and more one of necessity.

Why is CIU not connecting?

How do I activate KPLC CIU?

KPLC meters activation can be done from the comfort of your home through purchasing tokens via M-PESA and AirtelMoney….M-PESA.

Enter KPLC prepaid business number 888880 or 88888.
Enter your 11 digit meter number.
Enter amount between 250 and 35,000.
Enter your M-Pesa pin.