How do I talk to someone at CarMax?
CarMax concerns? Call or visit your local CarMax for immediate help with questions or concerns. If you prefer to speak with the home office, call (800) 519-1511 Mon-Fri, 9:00a – 8:00p EST.
How long will CarMax hold a car after test drive?
CarMax’s 24-hour test drive is a take-home test drive that gives you up to 24 hours to decide whether a car is right for you.
Who is the CEO of CarMax?
William D. Nash (Sep 1, 2016–)CarMax / CEO
Can you walk around CarMax?
Our stores are open to support your needs to buy a vehicle, get repairs, or sell us your car. Contact your local store before you proceed as some stores are open by appointment only (with no walk-ins allowed). You can find out the status of your nearest CarMax store here.
Can you return a car to CarMax?
In addition, CarMax has extended its 7-Day Money Back Guarantee to a 30-Day Money Back Guarantee. Now, customers have 30 days to decide if a vehicle is the right fit, allowing them to return the car for any reason for a full refund up to 1,500 miles.
Who currently owns CarMax?
Bill Nash is president and chief executive officer of CarMax, the nation’s largest retailer of used cars with more than 30,000 associates at more than 230 retail locations, customer experience centers, corporate locations and CarMax Auto Finance (CAF). Mr.
Can you skip a payment with CarMax?
The answer is yes, you can defer one or more payments on your existing auto loan. You have to talk to CarMax about the deferral first though. You can’t just not pay or you risk collection calls and ultimately a repossession. Ideally, you give CarMax a call at 1-800-925-3612 and describe your situation.
Will CarMax buy my car even if I don’t buy one from them?
Can I sell my car to CarMax without buying a car from CarMax? Yes, and our offer will be the same whether you’re buying from us or not.
Does CarMax negotiate selling price?
Branding: CarMax’s brand is synonymous with transparency. The retailer has a no-haggle policy for used-vehicle prices and trade-in offers. CarMax gives free, no-obligation valuations and offers consumers a price that’s good for seven days.