What is Equinix Smart Hands?
Smart Hands® Round-the-clock, on-site, operational support service for your data center equipment. Equinix Smart Hands tech support service offers remote server access, custom installations and equipment troubleshooting 24 hours a day at all IBX data centers.
What is Smart Hands support?
What is Smart Hands Support? Smart Hands is 24/7 on-site, operational on-demand support service for troubleshooting, remote management, and installation of data center clients’ equipment.
What are remote hands?
Remote hands is the general name for a service offered by colocation providers that enables customers to delegate IT management and maintenance tasks in a colocation facility to technicians hired by the provider.
What is smart hands and feet support?
A Smart Hand is an individual or team of specialized technicians with the required IT certifications & skillsets to perform a field-level hardware or software support task. Smart Hands are most commonly used to provide support for: The Smart Hands program is a ‘hands and feet extension’ of your Level 2 support team.
What is Equinix cross connect?
A cross connect is a point-to-point cable link between two customers in the same Equinix International Business Exchange™ (IBX®) data center. With cross connects you receive a fast, convenient and affordable integration with business partners and service providers within the Equinix digital ecosystem.
What is hands and eyes support?
In the nutshell “Remote Hands and Eyes Support” is a service agreement between customer and Reliance Data Center, which facilitate hand and eye support of customer’s equipment at data center. Customers would be allotted technicians/engineers as per Service level agreements with the customers.
What is Equinix ECX?
Equinix Cloud Exchange Fabric™ (ECX Fabric™) is a software-defined interconnection platform that provides direct, secure and flexible connectivity to a service provider, another Equinix customer or between your own infrastructure deployed in different locations.
What is Equinix fabric port?
Equinix Fabric is an advanced software-defined interconnection solution that enables you to directly, securely, and dynamically connect to distributed infrastructure and digital ecosystems on platform Equinix through a single port. Equinix Fabric is offered to you through the Equinix Fabric web portal and REST APIs.
What is the purpose of a cross connect?
A cross-connect is a physical, hardwired cable that provides a direct connection between two different termination locations within a data center.
How does Equinix fabric work?
What is Equinix metal?
Equinix is the world’s digital infrastructure company. Digital leaders harness our trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Terms, Privacy.
Is Equinix ISO certified?
The accreditation adds an additional layer of reassurance for Equinix customers in the content and digital media industries, operating in addition to Equinix’s ISO 27001:2005, one of the most widely-accepted certifications available for supporting information and physical security and business continuity.