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What database does remedy use?

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What database does remedy use?

BMC Remedy AR System can use any of the following database platforms : IBM DB2. Microsoft SQL Server. Oracle.

Does BMC Remedy have API?

The BMC Remedy AR System server uses Jetty as a web server to service the REST API requests. BMC recommends to use Secure Sockets Layer (SSL) certificates with Jetty server to service the REST API requests. For more information, see Configuring the REST API. api – is the default prefix.

What are the different types of forms in BMC Remedy?

Types of forms

  • Regular forms.
  • Join forms.
  • Display-only forms.
  • View and Vendor forms.
  • Inline forms.

What is UDM in BMC Remedy?

This topic covers information on the checks performed by the BMC Remedy Configuration Check utility for Unified Data Management (UDM). It also describes the expected results of the checks and corrective actions to be taken if a check fails. The following checks are included: Best Practice.

How do I send attachments to REST API?

for the second key select the attachment you want to upload, set the content type as application/octet-stream and the structure of the name of the key should be attach-fieldname in this case attach-z2AF_Act_Attachment_1, the field it’s very important always use attach- and then the exact name of the attachment field …

How do I create an incident in REST API?

To use the REST API to create an incident entry

  1. Open the Postman – REST Client.
  2. Create a token.
  3. Select the operation as POST.
  4. Click Headers.
  5. Enter the following data as key value pair in the header: Key.
  6. Select raw.
  7. From the list, select JSON.
  8. Enter the JSON input for creating an entry:

How do I create a form in BMC Remedy?

When you create forms, users who are logged in to BMC Remedy AR System using a browser will not be able see the new form until you save the form and they log on to their client again….To create forms

  1. In AR System Navigator, expand serverName > All Objects.
  2. Right-click Forms, and select New formType.
  3. Select File > Save.

What is form in remedy?

A form typically includes related components such as employee and department information. A form contains fields in which the information is entered and displayed. The collection of fields represents a record of information in BMC Remedy AR System.

How do I send a csv file to REST API?

Loading data via REST API consists of the following steps:

  1. Prepare the SLI manifest.
  2. Prepare CSV files with data to load.
  3. Transfer the CSV files to user-specific storage.
  4. Run a load task.

How do I create an incident in ServiceNow using REST API?

For this task, rely on the Rest API Explorer option within ServiceNow:

  1. Go into System Web Services → REST → Rest API Explorer.
  2. Verify that the following values have been selected:
  3. Click on the option Create a record (POST)
  4. On the Prepare request section select tableName Incident from the dropdown menu:

How do you create a form in remedy?

To create forms

  1. In AR System Navigator, expand serverName > All Objects.
  2. Right-click Forms, and select New formType. Depending on the type of form you selected, the following action occurs:
  3. Select File > Save.
  4. In the Save Form As dialog box, enter the name of the new form.
  5. Click OK.

How do you make field mandatory in BMC Remedy?

BMC Remedy expects the parameters to come in sequence. You must add any custom or mandatory fields after the Create Time field and associated element. Scroll to the top of the XML Data Type list, right-click the ROOT element, and select New, Element, Field.

How to import data into BMC Remedyforce using other import tools?

To import data into BMC Remedyforce using other import tools, you must perform the following actions: Consider the data that you want to import from the external data source, and the fields of the Base Element object of the Remedyforce CMDB to which you want to import the data.

How do I create a mapping using the data import tool?

Launch the Data Import Tool, located in the /ARSystem/dataimporttool folder. On the Mapping tab, click the Create new mapping icon . Alternatively, from the File menu, select New Mapping. In the Source Data File field, select a data file to import data.

How to edit data in Remedyforce CMDB using a CSV file?

You must map the data on the CSV file to the required data type of the corresponding fields of the Base Element object of the Remedyforce CMDB. Open the CSV file using any text editor or spreadsheet (for example, Microsoft Excel). Edit the data based on the required Remedyforce CMDB data type.

How do I import data from a data file?

In the Source Data File field, select a data file to import data. If you are using a file in ASCII format, use the Field Separator field to specify the character (s) that you are using as a separator. In the Target Server field, select a server to which you have logged in to.