How do I contact TELUS?
For TELUS wireless products and services:
- Phone: 1-866-558-2273.
- From mobile handset: Dial *611.
- TELUS Relay Service: Dial 711 to reach a TTY operator.
- Online: Visit TELUS Support.
- Mail:
- TELUS Mobility Client Care.
What is the phone number for TELUS billing?
310-2255
To pay over the phone using IVR (Interactive Voice Response), call 310-2255 and listen to the list of available options. Select the option to make a payment with your credit card. With our self-serve IVR, you can also: Check your account balance.
Does TELUS offer senior discounts?
TELUS welcomes Seniors to the Mobility for Good program. Bring Your Own Device and get 3GB of data and unlimited nationwide calls for just $25 per month. Mobility for Good® supports these in-need community members with free or discounted phones and rate plans.
Does TELUS have a chat line?
Chat. TELUS Assist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, TELUS Assist will direct you to a live agent.
How do I check My TELUS bill?
View and download your Home Services or Business bill
- Download the My TELUS app.
- Log in with the same username and password used for My TELUS.
- Select Billing to view your bill.
- To download your bill select Download PDF and save the file to your computer or mobile device.
Is TELUS support 24 hours?
24/7 support TELUS Assist is ready to help whenever you need it, anytime, anywhere.
How can I check my cell phone bill?
At any time you can go to your phone service provider’s website to view your ongoing usage, and you can also use it to view your latest bill and even past bills. Phone service providers also give you the choice to completely stop your paper billing and do everything electronically.
How do I find My TELUS account?
Your account number can be found on your paper bill beside your company name. It may also appear under your billing address as your Customer number. Alternatively, you may find your account number in the top-right corner under your Billing number.