Menu Close

What government agency regulates phones?

What government agency regulates phones?

The Federal Communications Commission (FCC)
The Federal Communications Commission (FCC) takes complaints about wireless contracts and bills. However, the FCC cannot handle complaints about: Third-party billing companies. Phone equipment.

Is there an ombudsman for mobile phone companies?

There are two ombudsman services that deal with mobile phone complaints – Cisas and Ombudsman Services: Communications. Find out which one your mobile provider belongs to, as this will be the one you’ll need to use to escalate your complaint.

How do I lodge a complaint with Icasa?

Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to [email protected] or faxed to 012 568 3444.

How do I file a complaint against Sprint?

Sprint Corporation complaints contacts

  1. Call Customer Care on 888-211-4727.
  2. Email Customer Care on [email protected].
  3. Call Customer Care Contact Information on.
  4. Call Headquarters on 1-913-624-6000.
  5. Tweet Sprint Corporation Customer Care.
  6. Follow Sprint Csprintnoworporation.
  7. Watch Sprint Corporation.

Who do I complain to about my telephone provider?

Initially you need to contact your service provider’s customer services department and explain your problem. If that doesn’t resolve the issue, then you can make a formal complaint to the company. You should find details of how to do this on the back of your bill and on their website.

How do I complain about a mobile company?

As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint.

What is ICASA responsible for?

South AfricaIndependent Communications Authority of South Africa / Jurisdiction
ICASA is responsible for regulating the telecommunications, broadcasting and postal industries in the public interest and ensure affordable services of a high quality for all South Africans.

Is there a class action lawsuit against Sprint?

Class Action Lawsuit Filed Against T-Mobile for Shutting Down Sprint’s Networks. On Wednesday, a consumer filed a class-action lawsuit in the Western District of Washington against T-Mobile USA, Inc.

Can you sue Sprint for lying?

The answer is yes as long as the dispute is for $10,000 or less (more on this below). Here are some examples of small claims lawsuits against Sprint: Failure to refund you.

Where can I complain about bad service?

The Presidential Hotline 17737 should be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community.

How does a person make complaint against a company?

The best way to do this is to file a complaint directly with the Ministry of Corporate Affairs (MCA). One has to fill in the form as per the guidelines mentioned in the form and provide all the mandatory data as required. Once done with the form fill up, one has to complete the Check Form and Pre-scrutinize the form.

How do I file a complaint against a company?

10 Effective Ways to Complain About a Company Online

  1. Go to the Company Website:
  2. The Better Business Bureau.
  3. The Federal Trade Commission.
  4. Ripoff Report.
  5. [email protected].
  6. Yelp.
  7. Planetfeedback.
  8. Google Your Attorney General.