How do I fix E06-4 error on DSTV?
E06-4 (Smartcard failure.) Please check if the smartcard is not damaged and gently re-insert smartcard. This channel is blocked because it may not be part of your package or your services may have been suspended. Visit Self Service to clear this error or to check your account balance.
How do I reset Sun Direct?
Visit www.sundirect.in and go to the “HELP” section. Under the help section, click on “Refresh here to watch subscribed channel if it shows error”. Verify your Sun Direct account details using Registered Mobile Number/Smart Card or CDSN Number/CR-ID. Select the error code from the drop-down menu and proceed to REFRESH.
How do I remove a DSTV smart card?
To determine this, remove the card and insert it ensuring the chip is facing downwards and the arrows on the back of the card facing the decoder. Simply remove and re-insert it and make sure you lock it in properly. Use a soft clean and dry cloth to clean the golden chip on the Smartcard.
Where is the smart card in Sun Direct?
How to find the Sun Direct smart card number? To find the Sun Direct smart card number, remove your smart card from the set-up box. You will find a 12-digit number on the back side of the card. The last eight digits of this 12-digit number are your smart card number.
How do I get rid of E04 error?
If you get error E04 on the screen, you will need to reactivate the decoder or clear the error:
- Go to channel 100.
- Dial the number (*120*6843*1#) on the bottom right-hand corner of your screen using a cell phone.
- Select option 2 to cleat error codes and follow prompts.
How do I get rid of E04 4 error on DStv?
E04-4:- Please insert the Smartcard; This occurs when the decoder can not read the card. E06-4:- The Smartcard is either faulty or has been inserted upside down. If it is faulty, please take it to the nearest agent; When this pop up, the decoder can detect the card but does not know what’s up.
Why my Sun Direct is not working after recharge?
If your account is not activated wait for some time as in some cases it might take time to reflect the Sun Direct recharge. Changes may not reflect in your account at times. After every Sun Direct recharge, refresh your DTH account. By doing this, it resolves any issue you might be facing.
What causes a Smartcard error?
If you are seeing the E05 error, this means that the incorrect Smartcard is inserted or the Smartcard might have been inserted incorrectly or has collected dust. To clear this error: * Turn off your decoder and remove the Smartcard. * Clean the chip with a dry soft cloth to ensure that it is free of dust.
How can I activate my Sun Direct account?
Refreshing through call
- You can dial 1800 123 7575 / 1800 103 7575.
- In the call, you can mention the error code displayed on the TV screen.
- Then they will provide you with some instructions, just follow the instructions provided and you can refresh your account.
How can I remove Sun Direct smart card number?
To remove a Channel in Sun Direct DTH via text message
- Open your phone’s messaging app.
- Type DROP Channel Code> Smart Card or CDSN number>
- SMS to 9600058585.
- Your selected channel will be turned off.
What does E06 mean on OVHD?
(E06) – CARD IS NOT AUTHORISED(20) – CHANNELS NOT SUBSCRIBED Go to channel 100. 2. Dial the number (*120*6843*1#) on the bottom right-hand corner of your screen using a cell phone. 3.
How do I fix E108 4 on DSTV?
Dstv Error Code E108-4 The card could not be authenticated, which prevented the viewing of channels. Please leave the decoder on for at least 2 hours to allow the card to authenticate.
What does E06 4 mean on DStv?
E06-4:- The Smartcard is either faulty or has been inserted upside down. If it is faulty, please take it to the nearest agent; When this pop up, the decoder can detect the card but does not know what’s up.
How do I complain to Sun Direct?
DTH Customer Care Support
- [email protected].
- Chat with us.
- 7094012345. Give missed call from RMN.
How can I update my Sun Direct set top box?
By upgrading to HD DTH connection, you will get access to our available HD channels carried in our network. Get your Sun Direct Set Top Box Upgraded Today! If you need a Sun Direct upgrade, we’re here to help. Call us at 76010 12345 or fill out the form below to discuss your Sun Direct equipment upgrade and support.
How do I reset my set-top box?
Resetting your Set-Top Box can resolve several issues. To reset your Set-Top Box, hold the button for 15 seconds or unplug the equipment for 10 seconds and then plug it back in. Do this for all of your Set-Top Boxes.
Does a Smartcard expire?
Your Smart-ID account is valid for 3 years regardless of your registration method. Smart-ID accounts are independent from other services and will remain active even if your passport, ID-card or mobile-ID expire, phone contract ends or you change your service providers before the Smart-ID account expiration date.