Does Zales sell real jewelry?
Zales diamonds are real and independently certified by their own brand. What is this? Unfortunately, for that reason, Zale’s jewelry tends to be of lower quality than that certified by the GIA. However, it’s worth noting, most of their jewelry items carry good and authentic gems and stones.
Are Kay and Zales the same company?
Signet operates approximately 2,800 stores primarily under the name brands of Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, JamesAllen.com, Rocksbox, Peoples Jewellers, H. Samuel and Ernest Jones.
How do I contact Zales?
You can contact us by calling 1‐800‐311‐5393. Our Guest Services Contact Center hours are Monday through Friday, 9:00 AM–10:00 PM ET, Saturday, 10:00 AM–10:00 PM ET. and Sunday, 12:00 AM–9:00 PM ET.
Does Zales use real diamonds?
All Zales lab-created diamonds are independently certified for quality and are 100% conflict free – and all lab-created diamonds are covered by Zales Lifetime Diamond Guarantee. Visit your local Zales to experience lab-created diamonds in person.
Are Zales rings good quality?
Zales diamonds are low quality and they capitalise on the naivety of buyers and the popularity of their name. Whiteflash, James Allen and Blue Nile all offer large inventories of quality diamonds, complete with high-res imaging/video and diamond certificates.
Can I return jewelry to Zales?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Does Zales have a lifetime warranty?
At Zales, we provide a Lifetime Diamond Commitment3 to protect your diamonds. We recommend adding the optional Lifetime Protection Plan to cover repairs and/or maintenance on the metal of your jewelry to enjoy true worry-free wear.
Can you negotiate prices at Zales?
However you unfortunatly will not be able to negotiate with Zales, they are a chain store and not able to “haggle” pricing. Sometimes they are running promos where they take a small percentage off the cost of the ring but that is what anyone would get.
What happened to Zales?
In 1986, People’s Jewelers bought Zales. In 1999 and 2000, Zale expanded with two major acquisitions: Peoples Jewellers of Canada and Piercing Pagoda. In 2007, the Company divested its Bailey Banks & Biddle brand to Finlay Enterprises.
What happened Zales jewelry?
The world’s largest retailer of diamond jewelry says it won’t be reopening some of its stores that closed in March due to the coronavirus pandemic.
Can Zales be trusted?
Overview. Zales has a consumer rating of 3.51 stars from 221 reviews indicating that most customers are generally satisfied with their purchases. Zales ranks 15th among Diamond sites.
When did Zales go out of business?
1993
Unsourced material may be challenged and removed. The Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Coppell, Texas….Zale Corporation.
| Location of the original Zales store in Wichita Falls, Texas | |
|---|---|
| Parent | Signet Jewelers (2014–present) |